Fires that are classified “undetermined” by an expert, in some cases, are intentionally caused. And even though an insurance company may also have strong indications that an insured was involved in the setting of a fire, it may not have enough evidence to support a denial. In the case of a fire that took place in a home in Northern Michigan, those were the issues that the insurance company faced when it ultimately made the decision to release the claim for payment. A couple of weeks later, however, we got a telephone call from a neighbor claiming the insured confessed to starting the fire and had been discussing it for years.